Privacy Policy

Privacy Policy

 
 
  1. Introduction

Our company, RENOVATIONS ET RESTAURATIONS APRES-SINISTRE RENOVCO INC. (hereinafter “Renovco”, “we”, “our”, “ours”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it when you use our website (“Platform“) or the services provided by Renovco (“Services“).

 
  1. Personal Information We Collect

We collect personal information that you voluntarily provide to us when using our Platform or Services. This may include:

    • Contact information, such as your name, email address, phone number, and mailing address;
    • Account information, such as your username and password;
    • Payment information, such as your credit card details and billing address;
    • Property data, including information about maintenance or renovation work carried out on the property;
    • Any other information you choose to provide to us.
 
  1. How We Use Your Personal Information

We use your personal information for various purposes, including:

    • To provide you with our Services;
    • To process your transactions and manage your account;
    • To communicate with you about our Services, promotions, and updates;
    • To personalize your experience on our Platform;
    • To analyze and improve our Platform and Services;
    • To comply with legal and regulatory requirements.
 
  1. Protecting Your Personal Information

We take appropriate measures to ensure the security of your personal information. These measures include:

    • Implementing physical, electronic, and procedural safeguards to protect your information;
    • Limiting access to your personal information to authorized personnel only;
    • Regularly reviewing and updating our security measures to keep your information safe.
 
  1. Cookies, Tracking Technologies, and Analytics Tools

We use cookies, tracking technologies, and analytics tools, such as Google Analytics, to enhance your experience on our Platform, analyze and improve our Services, and for marketing and promotion purposes. This includes the use of remarketing services, such as Google Ads and Facebook Ads, to display targeted advertisements to you based on your browsing behavior on our Platform. We also use analytics tools, such as Google Analytics, to better understand how users interact with our Platform and Services.

You can manage your cookie preferences through your browser settings. Please refer to our Cookie Policy for more information on how we use cookies and how to change your preferences.

 
  1. Sharing Your Personal Information for Marketing and Promotional Purposes

We may share your personal information with third parties, such as Google and Facebook, for marketing and promotion purposes, including remarketing services. This allows us to display targeted advertisements to you based on your browsing behavior on our Platform. We may also use your email address to send you promotional emails about our Services, special offers, and updates through our email marketing service provider (e.g., MailChimp). You can unsubscribe from our mailing list at any time by following the instructions in our emails. For more information on MailChimp’s Privacy Policy, please visit their website.

We share your personal information for marketing and promotional purposes in the following circumstances:

    • With your consent;
    • With our service providers who help us operate our Platform and provide our Services;
    • In connection with a business transaction, such as a merger or acquisition;
    • When required or permitted by law.
 
  1. Accessing and Controlling Your Personal Information

You have the right to access, update, or delete your personal information held by us. To exercise these rights, please contact us using the contact information provided in this Policy. We will respond to your request in accordance with applicable laws.

 
  1. International Data Transfers

We may transfer your personal information to countries outside your jurisdiction, where data protection laws may be different. We take appropriate measures to ensure that your personal information is protected in accordance with this Policy and applicable laws.

 
  1. Changes to This Privacy Policy

We may update this Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by updating the effective date at the top of this Policy. We encourage you to review this Policy periodically to stay informed about our privacy practices.

 
  1. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory requirements, or resolve disputes. When your personal information is no longer required, we will securely destroy or anonymize it in accordance with applicable laws.

 
  1. Your Choices Regarding Your Personal Information

You have the right to withdraw or modify your consent to our use and disclosure of your personal information or opt-out of certain uses and disclosures, subject to legal or contractual restrictions. To exercise these rights, please contact us using the contact information provided in this Policy.

 
  1. Children’s Privacy

Our Platform and Services are not intended for use by children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children without parental or guardian consent. If you believe we have collected personal information from a child, please contact us, and we will take appropriate steps to delete the information.

 
  1. Third-Party Websites and Services

Our Platform may contain links to third-party websites and services. This Privacy Policy does not apply to the collection, use, or disclosure of personal information by these third parties. We encourage you to review the privacy policies of any third-party websites and services you visit to understand their privacy practices.

 
  1. How to Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: info@renovcoottawa.com

Tel: 613-727-7070

Address: 52 Antares Dr. Unit 6, Ottawa, ON K2E 7Z1